Shop

Home
/
Shop
/

A Complaint Is A Gift

₦10,000.00

The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—not to mention your best bargain in market research. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints that are well received create customer loyalty.

This new edition condenses the tried and true eight-step formula into a tighter, more efficient three-step formula. From her work with clients, the author has updated industry-specific complaint examples and added in new concepts, such as a process that enables employees to handle complaints with increased emotional resilience—something that is sorely needed since dealing with increasingly difficult customers is a common occurrence in the wake of the COVID-19 pandemic.

Handling complaints doesn’t have to be a negative, soul-crushing experience. Janelle Barlow gives the right tools to treat each of them as a source of innovative ideas that can transform your business.

Add to wishlist

Compare

000

Isaac Asimov’s Robot Collection

₦20,000.00

Isaac Asimov began his Foundation series at the age of twenty-one, not realizing that it would one day be considered a cornerstone of science fiction. During his legendary career, Asimov penned more than 470 books on subjects ranging from science to Shakespeare to history, though he was most loved for his award-winning science-fiction sagas, which include the Robot, Galactic Empire, and Foundation series. Named a Grand Master of Science Fiction by the Science Fiction Writers of America, Asimov entertained and educated readers of all ages for close to five decades.

This box set includes: Robots of Dawn, The Naked Sun, Caves of Steel and I, Robot

Add to wishlist

Compare

The Daily Stoic Journal

₦8,500.00

For more than two thousand years, Stoic philosophy has been the secret operating system of wise leaders, artists, athletes, brilliant thinkers, and ordinary citizens. With the acclaimed, bestselling books The Obstacle Is the Way, Ego Is the Enemy and The Daily Stoic, Ryan Holiday and Stephen Hanselman have helped to bring the Stoicism of Marcus Aurelius, Seneca, and Epictetus to hundreds of thousands of new readers all over the world.

Now Holiday and Hanselman are back with The Daily Stoic Journal, a beautifully designed hardcover journal that features space for morning and evening notes, along with advice for integrating this ancient philosophy into our 21st century lives. Each week readers will discover a specific powerful Stoic practice, explained and presented with related quotations to inspire deeper reflection and application, and each day they will answer a powerful question to help gauge their progress.

Created with a durable, Smyth-sewn binding and featuring a helpful introduction explaining the various Stoic tools of self-management, as well as resources for further reading, this is a lasting companion volume for people who already love The Daily Stoic and its popular daily emails and social media accounts. It can also be used as a stand-alone journal, even if you haven’t read the previous books.

For anyone seeking inner peace, clarity, and effectiveness in our crazy world, this book will help them immensely for the next year—and for the rest of their lives.

Add to wishlist

Compare

The Daily Stoic

₦20,000.00

Why have history’s greatest minds—from George Washington to Frederick the Great to Ralph Waldo Emerson, along with today’s top performers from Super Bowl-winning football coaches to CEOs and celebrities—embraced the wisdom of the ancient Stoics? Because they realize that the most valuable wisdom is timeless and that philosophy is for living a better life, not a classroom exercise.

The Daily Stoic offers 366 days of Stoic insights and exercises, featuring all-new translations from the Emperor Marcus Aurelius, the playwright Seneca, or slave-turned-philosopher Epictetus, as well as lesser-known luminaries like Zeno, Cleanthes, and Musonius Rufus. Every day of the year you’ll find one of their pithy, powerful quotations, as well as historical anecdotes, provocative commentary, and a helpful glossary of Greek terms.

By following these teachings over the course of a year (and, indeed, for years to come) you’ll find the serenity, self-knowledge, and resilience you need to live well.

Add to wishlist

Compare

000

Meditations and Affirmations

₦9,000.00

Boost your meditation practice with this one-of-a-kind deck of meditation/affirmation cards featuring daily teachings from New York Times bestselling author and founding father of meditation in America Deepak Chopra.

For the last thirty years, Deepak Chopra has been at the forefront of the meditation revolution in the West. With this first-ever deck of affirmation cards, you’ll learn to cultivate a clear mind, heal the mind and body, and practice mindfulness in a completely unintimidating way. Each of the sixty-four cards has a meditation on one side and an affirmation on the other, both embellished with original three-color art. Just pick a card, let it inspire and motivate you and help you set intentions. It’s a simple daily practice that will change your life.

Add to wishlist

Compare

Ikigai

₦18,000.00

According to the Japanese, everyone has an ikigai—a reason for living. And according to the residents of the Japanese village with the world’s longest-living people, finding it is the key to a happier and longer life. Having a strong sense of ikigai—where what you love, what you’re good at, what you can get paid for, and what the world needs all overlap—means that each day is infused with meaning. It’s the reason we get up in the morning. It’s also the reason many Japanese never really retire (in fact there’s no word in Japanese that means retire in the sense it does in English): They remain active and work at what they enjoy, because they’ve found a real purpose in life—the happiness of always being busy.

In researching this book, the authors interviewed the residents of the Japanese village with the highest percentage of 100-year-olds—one of the world’s Blue Zones. Ikigai reveals the secrets to their longevity and happiness: how they eat, how they move, how they work, how they foster collaboration and community, and—their best-kept secret—how they find the ikigai that brings satisfaction to their lives. And it provides practical tools to help you discover your own ikigai. Because who doesn’t want to find happiness in every day?

Add to wishlist

Compare

Pineapple Street

₦8,000.00

Darley, the eldest daughter in the well-connected old money Stockton family, followed her heart, trading her job and her inheritance for motherhood but giving up far too much in the process; Sasha, a middle-class New England girl, has married into the Brooklyn Heights family, and finds herself cast as the arriviste outsider; and Georgiana, the baby of the family, has fallen in love with someone she can’t have, and must decide what kind of person she wants to be.

Rife with the indulgent pleasures of life among New York’s one-percenters, Pineapple Street is a smart, escapist novel that sparkles with wit. Full of recognizable, loveable—if fallible—characters, it’s about the peculiar unknowability of someone else’s family, the miles between the haves and have-nots, and the insanity of first love—all wrapped in a story that is a sheer delight.

Add to wishlist

Compare

000

Cake & Loaf Gatherings

₦15,000.00

Celebrate year-round with sweet and savoury favourites from the beloved neighbourhood Cake & Loaf Bakery. Whether you’re celebrating Valentine’s Day with that special someone or your bestie, a birthday, Easter, Mother’s Day, or Father’s Day; enjoying a summer party, tea party, Thanksgiving, or a holiday meal with friends and family, you’ll find the perfect recipes to create crowd-pleasing offerings—sweets, savoury dishes, or both—along with lasting memories.

Josie and Nickey love celebrating. Inside they also share their party planning and successful gathering advice—including tips for sustainable hosting, packaging take-home treats and favours, and even how to create sharing platters to round out a party spread—along with their mouthwatering recipes organized by occasion. Every recipe includes make-ahead tips, storage notes, and more so you can plan to make recipes in advance of your gathering—for stress-free entertaining and more time to spend with friends and family on that special day.

Whether you want to make a Mile-High Pulled Pork Mac and Cheese Pie for Father’s Day, Chocolate Dipped Brownie Mummies for Halloween, Apple Cinnamon Bundt Cake for a fall gathering, or Roasted Vegetable Torta Rustica for New Year’s Eve, you’ll return to Cake & Loaf Gatherings time and time again for all your celebrations.

Add to wishlist

Compare

Jubilee

₦20,000.00

Throughout her career, Toni Tipton-Martin has shed new light on the history, breadth, and depth of African American cuisine. She’s introduced us to black cooks, some long forgotten, who established much of what’s considered to be our national cuisine. After all, if Thomas Jefferson introduced French haute cuisine to this country, who do you think actually cooked it?

In Jubilee, Tipton-Martin brings these masters into our kitchens. Through recipes and stories, we cook along with these pioneering figures, from enslaved chefs  to middle- and upper-class writers and entrepreneurs. With more than 100 recipes, from classics such as Sweet Potato Biscuits, Seafood Gumbo, Buttermilk Fried Chicken, and Pecan Pie with Bourbon to lesser-known but even more decadent dishes like Bourbon & Apple Hot Toddies, Spoon Bread, and Baked Ham Glazed with Champagne, Jubilee presents techniques, ingredients, and dishes that show the roots of African American cooking—deeply beautiful, culturally diverse, fit for celebration.

Add to wishlist

Compare

The Urgent Life

₦13,000.00

When Bozoma Saint John’s husband, Peter, died of cancer, she made one big decision: to live life urgently. Bozoma was no stranger to adversity, having lost her college boyfriend to suicide, navigated an interracial marriage, grieved a child born prematurely–a process that led to her and Peter’s separation–and coparented the daughter who she and Peter shared. When Peter knew his cancer was terminal, he gave Bozoma a short list of things to do: cancel the divorce, and fix the wrongs immediately.

In The Urgent Life, Bozoma takes readers through the dizzying, numbing days of multiple griefs, and the courage which these sparked in her to live life in accordance with her deepest values time and time again. We witness Bozoma’s journey forward through the highs and the lows, as she negotiates life as a woman determined to learn from tragedies to build a remarkable life worth living even in her brokenness.

Bozoma’s story is extraordinary, but her grief is not uncommon, and her courage is sure to touch any reader who has loved, mourned and is finding a path through loss and grief, as well as anyone who is maneuvering a pivot and wants to live life to its fullest.

Add to wishlist

Compare

000

Arrow Of God

₦7,000.00

The second novel in Chinua Achebe’s masterful African trilogy, following Things Fall Apart and preceding No Longer at Ease

When Things Fall Apart ends, colonial rule has been introduced to Umuofia, and the character of the nation, its values, freedoms, religious and socio-political foundations have substantially and irrevocably been altered. Arrow of God, the second novel in Chinua Achebe’s The African Trilogy, moves the historical narrative forward. This time, the action revolves around Ezeulu, the headstrong chief priest of the god Ulu, which is worshipped by the six villages of Umuaro. The novel is a meditation on the nature, uses, and responsibility of power and leadership. Ezeulu finds that his authority is increasingly under threat from rivals within his nation and functionaries of the newly established British colonial government. Yet he sees himself as untouchable.

He is forced, with tragic consequences, to reconcile conflicting impulses in his own nature—a need to serve the protecting deity of his Umuaro people; a desire to retain control over their religious observances; and a need to gain increased personal power by pushing his authority to the limits. He ultimately fails as he leads his people to their own destruction, and consequently, his personal tragedy arises. Arrow of God is an unforgettable portrayal of the loss of faith, and the downfall of a man in a society forever altered by colonialism.

Add to wishlist

Compare

Stolen Focus

₦8,500.00

In the United States, teenagers can focus on one task for only sixty-five seconds at a time, and office workers average only three minutes. Like so many of us, Johann Hari was finding that constantly switching from device to device and tab to tab was a diminishing and depressing way to live. He tried all sorts of self-help solutions—even abandoning his phone for three months—but nothing seemed to work. So Hari went on an epic journey across the world to interview the leading experts on human attention—and he discovered that everything we think we know about this crisis is wrong.

We think our inability to focus is a personal failure to exert enough willpower over our devices. The truth is even more disturbing: our focus has been stolen by powerful external forces that have left us uniquely vulnerable to corporations determined to raid our attention for profit. Hari found that there are twelve deep causes of this crisis, from the decline of mind-wandering to rising pollution, all of which have robbed some of our attention. In Stolen Focus, he introduces readers to Silicon Valley dissidents who learned to hack human attention, and veterinarians who diagnose dogs with ADHD. He explores a favela in Rio de Janeiro where everyone lost their attention in a particularly surreal way, and an office in New Zealand that discovered a remarkable technique to restore workers’ productivity.

Crucially, Hari learned how we can reclaim our focus—as individuals, and as a society—if we are determined to fight for it. Stolen Focus will transform the debate about attention and finally show us how to get it back.

Add to wishlist

Compare

Age Of Vice

₦10,000.00

New Delhi, 3 a.m. A speeding Mercedes jumps the curb and in the blink of an eye, five people are dead. It’s a rich man’s car, but when the dust settles there is no rich man at all, just a shell-shocked servant who cannot explain the strange series of events that led to this crime. Nor can he foresee the dark drama that is about to unfold.

Deftly shifting through time and perspective in contemporary India, Age of Vice is an epic, action-packed story propelled by the seductive wealth, startling corruption, and bloodthirsty violence of the Wadia family — loved by some, loathed by others, feared by all.

In the shadow of lavish estates, extravagant parties, predatory business deals and calculated political influence, three lives become dangerously intertwined: Ajay is the watchful servant, born into poverty, who rises through the family’s ranks. Sunny is the playboy heir who dreams of outshining his father, whatever the cost. And Neda is the curious journalist caught between morality and desire. Against a sweeping plot fueled by loss, pleasure, greed, yearning, violence and revenge, will these characters’ connections become a path to escape, or a trigger of further destruction?

Equal parts crime thriller and family saga, transporting readers from the dusty villages of Uttar Pradesh to the urban energy of New Delhi, Age of Vice is an intoxicating novel of gangsters and lovers, false friendships, forbidden romance, and the consequences of corruption. It is binge-worthy entertainment at its literary best.

Add to wishlist

Compare

000

I Have Some Questions For You

₦9,000.00

A successful film professor and podcaster, Bodie Kane is content to forget her past—the family tragedy that marred her adolescence, her four largely miserable years at a New Hampshire boarding school, and the murder of her former roommate, Thalia Keith, in the spring of their senior year. Though the circumstances surrounding Thalia’s death and the conviction of the school’s athletic trainer, Omar Evans, are hotly debated online, Bodie prefers—needs—to let sleeping dogs lie.

But when the Granby School invites her back to teach a course, Bodie is inexorably drawn to the case and its increasingly apparent ﬂaws. In their rush to convict Omar, did the school and the police overlook other suspects? Is the real killer still out there? As she falls down the very rabbit hole she was so determined to avoid, Bodie begins to wonder if she wasn’t as much of an outsider at Granby as she’d thought—if, perhaps, back in 1995, she knew something that might have held the key to solving the case.

In I Have Some Questions for You, award-winning author Rebecca Makkai has crafted her most irresistible novel yet: a stirring investigation into collective memory and a deeply felt examination of one woman’s reckoning with her past, with a transﬁxing mystery at its heart. Timely, hypnotic, and populated with a cast of unforgettable characters, I Have Some Questions for You is at once a compulsive page-turner and a literary triumph.

Add to wishlist

Compare

The Wealth Of Nations

₦8,000.00

Adam Smith’s masterpiece, first published in 1776, is the foundation of modern economic thought and remains the single most important account of the rise of, and the principles behind, modern capitalism. Written in clear and incisive prose, The Wealth of Nations articulates the concepts indispensable to an understanding of contemporary society; and Robert Reich’s Introduction both clarifies Smith’s analyses and illuminates his overall relevance to the world in which we live.

As Reich writes, “Smith’s mind ranged over issues as fresh and topical today as they were in the late eighteenth century—jobs, wages, politics, government, trade, education, business, and ethics.”

Add to wishlist

Compare

Elmo’s Little Library

₦10,000.00

This little library of four bestselling Big Bird’s Favorite Sesame Street board books starring Elmo includes: Elmo’s Mother Goose, Elmo’s Tricky Tongue Twisters, Elmo Says, and Elmo’s ABC Book. Boys and girls ages 1–4 won’t be able to resist either the stories or carrying them around in their sturdy little box complete with both a handle and Elmo on the front!

Add to wishlist

Compare

PREV 1 … 74 75 76 … 229 NEXT