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A new way of seeing the essential systems hidden inside our walls, under our streets, and all around us

Infrastructure is a marvel, meeting our basic needs and enabling lives of astounding ease and productivity that would have been unimaginable just a century ago. It is the physical manifestation of our social contract—of our ability to work collectively for the public good—and it consists of the most complex and vast technological systems ever created by humans.

A soaring bridge is an obvious infrastructural feat, but so are the mostly hidden reservoirs, transformers, sewers, cables, and pipes that deliver water, energy, and information to wherever we need it. When these systems work well, they hide in plain sight. Engineer and materials scientist Deb Chachra takes readers on a fascinating tour of these essential utilities, revealing how they work, what it takes to keep them running, just how much we rely on them—but also whom they work well for, and who pays the costs.

Across the U.S. and elsewhere, these systems are suffering from systemic neglect and the effects of climate change, becoming unavoidably visible when they break down. Communities that are already marginalized often bear the brunt of these failures. But Chachra maps out a path for transforming and rebuilding our shared infrastructure to be not just functional but also equitable, resilient, and sustainable. The cost of not being able to rely on these systems is unthinkably high. We need to learn how to see them—and fix them, together—before it’s too late.

Avoid the speed trap! Discover how changemakers can find lasting solutions to urgent social problems through a proven 5-step process for listening thoughtfully, building broad support, and exploring unconventional options.

Society celebrates leaders who promise fast, easy solutions to the world’s problems—but quick fixes are just mirages that fade, leaving us with the same broken systems. The truth is, effective social change happens through slow, intentional actions. The author, a globally acclaimed social entrepreneur, offers a 5-step process for taking the slow lane to change—the lane that gets you to the right place faster:

– Listening—Listen to build trust, which can change hearts and minds and allow for something new to emerge.
– Holding the urgency—Accept that even in moments of crisis you can move only at the speed of trust instead of rushing into action.
– Sharing the agency—Create an inclusive environment where everyone can lead.
– Healing democracy—Build bridges that allow marginalized people to participate.
– Maintaining curiosity—Be inspired by nontraditional sources.

Using dozens of examples—prison reform in England, urban development in Venezuela, healthcare in the Navajo Nation, early childhood education in New York, and many more—The Slow Lane shows how, by following the principles taught in this book, readers can create lasting change.

Why human skills and expertise, not technical tools, are what make projects succeed.

The project is the basic unit of work in many industries. Software applications, antiviral vaccines, launch-ready spacecraft: all were produced by a team and managed as a project. Project management emphasizes control, processes, and tools—but, according to The Smart Mission, that is not the right way to run a project. Human skills and expertise, not technical tools, are what make projects successful. Projects run on knowledge. This paradigm-shifting book—by three project management experts, all of whom have decades of experience at NASA and elsewhere—challenges the conventional wisdom on project management, focusing on the human dimension: learning, collaboration, teaming, communication, and culture.

The authors emphasize three themes: projects are fundamentally about how teams work and learn together to get things done; the local level—not an organization’s upper levels—is where the action happens; and projects don’t operate in a vacuum but exist within organizations that are responsible to stakeholders. Drawing on examples and case studies from NASA and other organizations, the authors identify three project models—micro, macro, and global—and their different knowledge needs. Successful organizations have a knowledge-based culture. Successful project management guides the interplay of knowledge, projects, and people.