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With over two decades’ experience both observing and interpreting how people channel disaster into opportunity in the most extreme circumstances and environments on Earth, Ben Ramalingam has a unique vantage point from which to identify the key principles that can enable anyone to use stress as an opportunity for change.

In Upshift, Ramalingam distill this expertise into an insightful, powerful, and engaging book that will show you how to reframe your set responses to stress and pressure and instead use them to harness the potential they hold not just for improving your work, your relationships, and your mindset, but for transforming them.

Upshift takes readers on an epic journey from early humans’ survival of the Ice Age to present times in our inescapable, pernicious and ever-shifting digital landscape. You will hear remarkable stories from a vast range of upshifters—all of whom carved new routes around perceived barriers using their powers to upshift. Underlying stories of how city commuters navigate train cancellations to how astronauts deal with life-threatening incidents, is one key message: We all have the power to innovate, whether or not we identify ourselves as creative or extraordinary.

Maybe you’re the challenger, who thrives by constructively disrupting the status quo like Greta Thunberg. Or perhaps you find yourself constantly tweaking, prodding, breaking, rebuilding, and improving like crafters such as the team that revolutionized space travel called the NASA Pirates. Do you love introducing people whose combined efforts will lead to greater achievements? You might be a connector, like master networker Ariana Huffington.

In a runaway world that is an engine for perpetual crisis, Upshift is not only an essential toolkit for survival, it is a roadmap for positive, and potentially life-changing transformation and influence. You don’t have to shut down—you can upshift.

So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems. Cops chase robbers, doctors treat patients with chronic illnesses, and call-center reps address customer complaints. But many crimes, chronic illnesses, and customer complaints are preventable. So why do our efforts skew so heavily toward reaction rather than prevention?

Upstream probes the psychological forces that push us downstream—including “problem blindness,” which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored massive victories by switching to an upstream mindset. One online travel website prevented twenty million customer service calls every year by making some simple tweaks to its booking system. A major urban school district cut its dropout rate in half after it figured out that it could predict which students would drop out—as early as the ninth grade. A European nation almost eliminated teenage alcohol and drug abuse by deliberately changing the nation’s culture. And one EMS system accelerated the emergency-response time of its ambulances by using data to predict where 911 calls would emerge—and forward-deploying its ambulances to stand by in those areas.

Upstream delivers practical solutions for preventing problems rather than reacting to them. How many problems in our lives and in society are we tolerating simply because we’ve forgotten that we can fix them?