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Every child messes up, sometimes in ways that seem sure to wreck their futures: a bad report card, poor sportsmanship, underaged drinking. These are tough moments for parent and child alike, often complicated by the fear that the misstep is also an indictment of our parenting. But what each of these “fails” has in common for our kids is the precious silver lining of a chance for character building and developing more grit—if we help them process their mistake well.

An invaluable playbook for anxious parents everywhere, Eight Setbacks That Can Make a Child a Success offers specific and unexpected advice about what to say, what not to say, and what to do to help children in eight categories of tense situations. Distilled from Michelle Icard’s decades of experience working with tweens, teenagers, and families, it also introduces her signature three-step approach to any kind of failure:

• Contain: Affirm your child, gather the facts, and control the narrative.
• Resolve: Explain what went wrong, define clear consequences, teach them to apologize well, and develop a plan to rebuild trust.
• Evolve: Reaffirm and re-expand their rights, and establish rewards for good behaviors.

With empathy, insight, and optimism, Michelle Icard’s advice ensures that a child’s mistake or rebellion doesn’t become the headline of their childhood, but instead becomes a launch pad to a better future.